FACEBOOK MESSENGER: BRING YOUR CUSTOMERS CLOSER
The ultimate communication tool for your business to increase loyalty and engagement
ELEVATE YOUR BUSINESS COMMUNICATION WITH FACEBOOK MESSENGER
Consumers expect quick and seamless communication with your brand. Using Facebook Messenger for Business, you can answer queries or promote your products or services using a powerful platform to engage with your customers.
GLOBAL REACH
Catapult brand awareness with reach to over 2 billion active users each month on the most used messaging app in the world.
Rich media for MORE engagement
With the ability to send and receive texts, files, images and other interactive options, your brand will deliver a rich and engaging experience.
How facebook messenger will benefit your business
Rich Conversations
Send and receive texts, files, and other interactive options to provide a personalized and engaging experience for your customers
Build Customer Relationships
Have private, individual conversations to answer questions or concerns from your customers more efficiently
1:1 on Their Preferred Channel
Provide a direct, conversational way for customers to take action and get support where they already spend their time
Ads Click to Messenger
Answer questions, drive transactions, and offer support using ads that click to Messenger to reach people at scale
Automate Support
Reduce wait times, free-up agents, and save resource costs with customized auto-responses to frequently asked questions
Promote Special Offers
Leverage real-time connectivity for instant conversions of promotions and special offers using timely messaging delivered with context
-
Rich
Conversations
Send and receive texts, files, and other interactive options to provide a personalized and engaging experience for your customers
-
Build Customer
Relationships
Have private, individual conversations to answer questions or concerns from your customers more efficiently
- 1:1 on Their Preferred Channel
Provide a direct, conversational way for customers to take action and get support where they already spend their time
Ads Click
to Messenger
Answer questions, drive transactions, and offer support using ads that click to Messenger to reach people at scale
Support
Reduce wait times, free-up agents, and save resource costs with customized auto-responses to frequently asked questions
Special Offers
Maximized Ad Spend
Boost the impact of Facebook advertising with a direct channel to further engagement with converted followers.
BOTS AND HUMAN CHATS FOR FAST AND EFFICIENT CUSTOMER CARE AND BETTER EXPERIENCE
By combining automation and human interactions, you can support and guide your customers, while providing a direct and conversational way for them to take action.
Choose between Mitto Conversations, a user-friendly interface to manage customers conversations and API.
STAY CONNECTED WITH YOUR CUSTOMERS, EVERY STEP OF THE WAY
Marketing & Sales
Use Facebook Messenger to help customers discover your business, products, and services. Lead them from your ads or comments to Messenger inbox. Offer special promotions, deals, or personalized recommendations to move new customers through the sales funnel.
STAY CONNECTED WITH YOUR CUSTOMERS, EVERY STEP OF THE WAY
Notifications and Feedback
Provide post-purchase support and follow-up, including order confirmation, shipping updates, and any necessary customer service. Collect post-purchase feedback. Timely and responsive support will ensure your brand is always top of mind.
STAY CONNECTED WITH YOUR CUSTOMERS, EVERY STEP OF THE WAY
Customer Support
Allow customers to reach out directly, and quickly respond. Support conversations with images, links, files and more.
READY TO REACH YOUR AUDIENCE?
Enrich your communications with an interactive secured channel.
