INTERACTIVE, RELIABLE, SECURE COMMUNICATION EXPERIENCE THROUGH THE CUSTOMER JOURNEY
Transform your customer engagement with WhatsApp Business API by automating and personalizing interactions on the world’s most popular messaging platform.
Reach, support, and engage with more than two billion consumers.
Rich & Secure Messaging Experience for Personalized Customer Engagement
Connect with customers on their preferred channel through their entire journey simply, securely, and reliably. Use images, videos, and links to engage consumers with dynamic, personalized messages.
Billion users
In 190+ Countries
Global Reach: Connect with over two billion users worldwide, facilitating easy international business expansion.
WHAT MAKES
WHATSAPP BUSINESS SPECIAL?
PERSONALIZED INTERACTIONS
Engage & delight at every step
Cover the entire journey, add a human touch to your communication, and be there for your customer every step of the way. Manage two-way customer care conversations, send promotional messages and product updates for opted-in customers, and transactional messages like order confirmations or delivery updates.
Rich message and CTAs
Combine text, images and buttons to send better looking, more engaging messages up to 1,000 characters.
EFFICIENT CUSTOMER SUPPORT
Automated conversations
Use chatbots to handle common queries, freeing up your team to manage more complex issues.
24/7 Availability
Offer round-the-clock customer support to reduce response times and improve satisfaction.
Business Tools
Add welcome and away messages, set up quick replies. Keep customers informed and provide better experience.
SECURITY AND TRUST
Verified business profile
End-to-end encryption
Ensure all communications are secure and private.
MITTO + WHATSAPP = POWERFUL COMMUNICATION
SMS Fallback
If WhatsApp delivery fails, Mitto can send the message via SMS, so you never miss a chance to connect with your customers
Martech Integrations
Integrate WhatsApp Business API with your existing Martech ecosystem for a unified communication strategy.
Better Analytics
Optimize campaign performance with in-depth insights and powerful metrics that help inform future decisions and drive ROI.
Developer-Friendly Integration
Integrating WhatsApp Business into your systems is straightforward with comprehensive API documentation and support.
Omnichannel Interface
Efficiently manage two-way WhatsApp messaging for customer service and support within a single pre-built, no code platform through Mitto Conversations
Improve Customer Experience and Team Productivity
Simplify multi-agent handover and collaboration.
Manage channels, templates and automate conversations for 24/7 availability.
Quickly reply and share needed resources.
WHATSAPP BUSINESS HAS NEVER BEEN SIMPLER
With our intelligent messaging solutions, your business can equip itself with the tools you need to achieve your goals
