EVERY CUSTOMER WANTS TO FEEL EXCEPTIONAL

Mitto lets you deliver a personalized customer service experience without breaking the bank

Get Personal

When customer service conversations feel personal, customers come back. Almost 44% are more likely to make a repeat purchase after a personalized interaction.

Real-Time Response

Chatbots let you talk to customers around the clock so that they always feel heard. One in five customers will stop using a product if response times are too slow.

Keep Them Happy

Customer satisfaction is crucial to keeping customers. 76% of customers rated bad customer service as worse than shipping delays.

Meet Them Where They Are

Messages have a 98% open rate compared with less than 25% for email. There’s no more effective way of connecting with your customers.

A FULL SUITE OF CUSTOMER
SERVICE SOLUTIONS

Help Chat

Talk to customers one-on- one starting with chatbots before moving conversations to your team members.

Customer Feedback

Let customers tell you how you did with automated customer feedback requests and responses.

Surveys

Stay on top of your brand experience by sending surveys to your most loyal customers.

Notifications

Keep your customers informed throughout the customer journey with automated notification messages.

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MORE CHANNELS,
MORE REACH


Communicate with every customer no matter what platform they're on. Plus, you'll receive dedicated support from Mitto. Sounds awesome, right?

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Nikola Guberinic
Digital Partner, Roche

“Mitto’s client service is impeccable, and they are open to upgrading their platform based on user feedback. The Conversations platform is so easy to use. It makes our communications very professional for end users!”

Read more

READY TO REACH YOUR AUDIENCE?

Send
promos & coupons. renewal notices. one-time passcodes. order confirmations. appointment reminders.

LEARN + GROW WITH MITTO

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