Customer Service
Customer Service
Mitto lets you deliver a personalized customer service experience without breaking the bank
When customer service conversations feel personal, customers come back. Almost 44% are more likely to make a repeat purchase after a personalized interaction.
Chatbots let you talk to customers around the clock so that they always feel heard. One in five customers will stop using a product if response times are too slow.
Customer satisfaction is crucial to keeping customers. 76% of customers rated bad customer service as worse than shipping delays.
Messages have a 98% open rate compared with less than 25% for email. There’s no more effective way of connecting with your customers.
Keep your customers informed throughout the customer journey with automated notification messages.
Manage all your team and
customer communications.
Sending important notifications
has never been easier.
Ensure customer calls always go to
the right place.
Karen Smith
Service Delivery Manager - 15below
“Mitto's account management is outstanding. They are responsive, incredibly helpful, always willing to listen and improve, and also very competitive in their pricing. Mitto is a great supplier that we enjoy working with.”
Posted on 09/26/23
Posted on 09/22/23
Posted on 09/20/23
