FACEBOOK MESSENGER
BRING YOUR CUSTOMERS CLOSER
The ultimate communication tool for your business to increase loyalty and engagement
Elevate your business communication with facebook messenger
Conversational Commerce
Offer the benefits of the in-store experience with the convenience of shopping online with inquiry replies and product recommendations to drive more sales.
Global Reach
Catapult brand awareness with reach to over 2 billion active users each month on the most used messaging app in the world.
Maximized Ad Spend
Boost the impact of Facebook advertising with a direct channel to further engagement with converted followers.
why choose facebook messenger?
Facebook Messenger for Business enables you to build trust and loyalty with your customers in a personalized way. With the ability to send and receive texts, files, and other interactive options, your brand will deliver a rich and engaging experience. By combining smart automation and human connection, you can support and guide your customers, while providing a direct and conversational way for them to take action.
How facebook messenger will benefit your business
Rich Conversations
Send and receive texts, files, and other interactive options to provide a personalized and engaging experience for your customers
Build Customer Relationships
Have private, individual conversations to answer questions or concerns from your customers more efficiently
1:1 on Their Preferred Channel
Provide a direct, conversational way for customers to take action and get support where they already spend their time
Ads Click to Messenger
Answer questions, drive transactions, and offer support using ads that click to Messenger to reach people at scale
Automate Support
Reduce wait times, free-up agents, and save resource costs with customized auto-responses to frequently asked questions
Promote Special Offers
Leverage real-time connectivity for instant conversions of promotions and special offers using timely messaging delivered with context
-
Rich
Conversations
Send and receive texts, files, and other interactive options to provide a personalized and engaging experience for your customers
-
Build Customer
Relationships
Have private, individual conversations to answer questions or concerns from your customers more efficiently
- 1:1 on Their Preferred Channel
Provide a direct, conversational way for customers to take action and get support where they already spend their time
Ads Click
to Messenger
Answer questions, drive transactions, and offer support using ads that click to Messenger to reach people at scale
Support
Reduce wait times, free-up agents, and save resource costs with customized auto-responses to frequently asked questions
Special Offers
How Mitto Goes Beyond
We push the bounds to help businesses achieve their goals. Our solutions are straightforward and enable your brand to explore new possibilities that help you succeed and take your communications to the next level.
Easy Access
Facilitate and respond to inbound Messenger inquiries and support requests through a unified inbox accessible to multiple agents through Mitto Conversations
No Coding Needed
Our dashboard works without integrating APIs, so you can start DMing fast
24/7 Support
Access to 24/7 technical resources to ensure functionality, security, and regulatory compliance
Omnichannel UI
Extend reach by adding Messenger to your existing communications strategy with one tool that provides access to SMS, Instagram, WhatsApp and more
- Easy Access
Facilitate and respond to inbound Messenger inquiries and support requests through a unified inbox accessible to multiple agents through Mitto Conversations
- No Coding Needed
Our dashboard works without integrating APIs, so you can start DMing fast
- 24/7 Support
Access to 24/7 technical resources to ensure functionality, security, and regulatory compliance
- Omnichannel UI
Extend reach by adding Messenger to your existing communications strategy with one tool that provides access to SMS, Instagram, WhatsApp and more
ENGAGEMENT THROUGHOUT THE CUSTOMER JOURNEY
Ensuring you stay connected to your customers, every step of the way
- DISCOVERY
Use Facebook Messenger to help customers discover your business, products, and services. Build a strong foundation for ongoing loyalty by being available to answer customer questions and foster trust in your brand.
- ACQUISITION
Offer special promotions, deals, or personalized recommendations to move new customers through the sales funnel. Conversational commerce guides your target audience through the purchasing process and helps you achieve revenue goals.
- ENGAGEMENT
Provide post-purchase support and follow-up, including order confirmation, shipping updates, and any necessary customer service. Timely and responsive support will ensure your brand is always top of mind.
- RETENTION
Now that you’re converting business provide them with ongoing personalized and relevant content, including product updates, exclusive offers, and helpful tips. Lasting satisfaction and brand loyalty will turn one-time customers into regulars.
- DISCOVERY
Use Facebooke Messenger to help customers discover your company, products, and services. Build a strong foundation for ongoing loyalty by being available to answer customer questions and foster trust in your brand.
- Acquisition
Offer special promotions, deals, or personalized recommendations to move new customers through the sales funnel. Conversational commerce guides your target audience through the purchasing process and helps you achieve revenue goals.
- Engagement
Provide post-purchase support and follow-up, including order confirmation, shipping updates, and any necessary customer service. Timely and responsive support will ensure your brand is always top of mind.
- Retention
Now that you’re converting business provide them with ongoing personalized and relevant content, including product updates, exclusive offers, and helpful tips. Lasting satisfaction and brand loyalty will turn one-time customers into regulars.
FACEBOOK MESSENGER HAS NEVER BEEN SIMPLER
Conversations
Dive right in to manage messaging across Facebook Messenger, SMS, WhatsApp, and more all within a single dashboard.
TALK TO AN EXPERT
Not sure where to start? Mitto can help you integrate Facebook Messenger into your omnichannel communications strategy.
Conversations
Dive right in to manage messaging across Facebook Messenger, SMS, WhatsApp, and more all within a single dashboard.
TALK TO AN EXPERT
Not sure where to start? Mitto can help you integrate Facebook Messenger into your omnichannel communications strategy.
