INSTAGRAM BUSINESS

TURN COMMUNITIES INTO CUSTOMERS

Help Instagram followers discover and buy the products they want with real-time direct messaging and support

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STAY RELEVANT AND ON TREND

Drive brand awareness, boost conversions, and track audience engagement. Instagram Business is an excellent channel to find customers where they’re already spending time.

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Expansive Global Reach

With over 2 billion monthly active users, you're sure to reach your audience no matter who or where they are.

Direct Connection to Gen Z

Instagram is the #1 social media channel for daily active internet users aged 16-24.

Personalized Customer Engagement

Leverage their preferred channel to build relationships with 1:1 interactions on topics they have already shown interest in

Faster Conversions

Expedite the sales funnel with access to a channel built for quick replies - including automation for story mention - and immediate customer support satisfaction

TURN CONVERSATIONS INTO PURCHASES AND BRAND LOYALTY

Capture Direct Messages instantly + accelerate customer responses

Learn where every message comes from – Profile, Shop, Stories, or Sponsored Post

Track every Story mention with full content and react right away

Get relevant user information and direct their request to the appropriate team

Help customers find what they’re looking for before checkout – and beyond

 

Leverage the power of chatbot technology + AI to manage instant replies

 

HOW WILL INSTAGRAM BUSINESS SERVE YOU?

CONVERSIONS

Reply instantly and engage immediately. From product inquiries to new promotions – turn conversations into conversions.

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LOYALTY

With over 2 billion users, Instagram is the go-to channel for product discovery. Expand your marketing strategy beyond awareness to deliver a customer-centric approach with memorable conversational experiences.

EFFICIENCY

Significantly increase efficiency and response rates by implementing a custom chatbot. Give agents the right information in one workspace to quickly handle complex queries.

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CONVERSIONS

Reply instantly and engage immediately. From product inquiries to new promotions – turn conversations into conversions.
Group 3465473 576x360

LOYALTY

With over 2 billion users, Instagram is the go-to channel for product discovery. Expand your marketing strategy beyond awareness to deliver a customer-centric approach with memorable conversational experiences.
Group 3465470 568x354

EFFICIENCY

Significantly increase efficiency and response rates by implementing a custom chatbot. Give agents the right information in one workspace to quickly handle complex queries.

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KEY FEATURES TO SET YOUR BRAND APART

Qualify Leads
Capture customer information to qualify the users data and route them to the appropriate team
Uncover Insights

Automatically analize messages with AI to enable quick, effective responses and escalations

Rapid DM Responses

Automated communication flows enable fast, personalized answers to common questions

Story Auto-Reply

Instantly reply to any Instagram Story mention – a great opportunity to incentivize engagement

Chatbot Handoff

Leverage automation to escalate conversations to product experts ensuring quality customer experience

Get Paid in Your DMs

Send payment links directly to your customers and streamline the payment process

Capture Key Details

Empower your team to do their best work by gathering order and delivery details up front

VIP Support

Use intelligent data to prioritize and respond to your most valuable customers

Capture customer information to qualify the users data and route them to the appropriate team

Automatically analize messages with AI to enable quick, effective responses and escalations

Automated communication flows enable fast, personalized answers to common questions

Instantly reply to any Instagram Story mention – a great opportunity to incentivize engagement

 
instagram smart
Chatbot
Handoff
Leverage automation to escalate conversations to product experts ensuring quality customer experience
Get Paid in
Your DMs
Send payment links directly to your customers and streamline the payment process
Capture
Key Details
Empower your team to do their best work by gathering order and delivery details up front
VIP
Support

Use intelligent data to prioritize and respond to your most valuable customers

INSTAGRAM BUSINESS HAS NEVER BEEN SIMPLER