Viber Business

The Ultimate Tool for Business Communication

Establish personal brand-to-consumer connections and achieve awareness, loyalty, and conversion

Be Beyond Customer Expectations

At Mitto, we believe in being beyond the ordinary, and Viber Business is the perfect tool to help your business stand out

With over 1 billion users worldwide, Viber is a popular messaging app that your customers are likely using every day

With Viber Business, you can provide timely customer support through messaging, chatbots, and broadcasts

Use Viber Business to send promotional messages, product updates, and transactional messages like order confirmations or delivery updates

By engaging with your customers on Viber, you can build a stronger relationship with them and increase brand loyalty

Rich Messaging Experiences for Enhanced Customer Engagement

Includes text, images, buttons, QR codes, and links. With the ability to send all types of messages, including promotional, conversational, and transactional, Viber provides your business with the opportunity to have meaningful conversations with your customers.

CONVERSATIONAL
PROMOTIONAL
TRANSACTIONAL

Better customer experience equals loyal clients

Convenient for Users and Effective for Brands

Business Inbox provides a single place where users can keep all their brand conversations

MAKE YOUR BUSINESS MORE DISCOVERABLE WITH A COMMERCIAL ACCOUNT

A Commercial Account is a single business entity that represents your brand and allows Viber users to search and discover your company info and communication channels in an easy to find spot

Ensure your messages get through
Guarantee the deliverability of your most important messages by setting up a fallback to SMS.
Measure Success
Analyze your campaigns with dynamic delivery, open and read metrics.
Enhance your messages
Augment your messages with dynamic, rich content, providing a stronger call to action.
A trusted Viber business account
A “blue tick” next to your channel name and a dedicated company proﬁle page.
Share Files, photos and videos
Exchange ﬁles and photos for problem solving and support.
Auto reply Message
When unavailable, enable your customers to get the support they need via an alternative channel.
Message reply gesture
Users can reply to speciﬁc messages within the business conversation.
Pin to top
Customers can pin Business Messages on Viber to the top of their main Chats screen.