At Mitto, we believe in being beyond the ordinary, and Viber Business is the perfect tool to help your business stand out
With over 1 billion users worldwide, Viber is a popular messaging app that your customers are likely using every day
With Viber Business, you can provide timely customer support through messaging, chatbots, and broadcasts
Use Viber Business to send promotional messages, product updates, and transactional messages like order confirmations or delivery updates
By engaging with your customers on Viber, you can build a stronger relationship with them and increase brand loyalty
Includes text, images, buttons, QR codes, and links. With the ability to send all types of messages, including promotional, conversational, and transactional, Viber provides your business with the opportunity to have meaningful conversations with your customers.
Business Inbox provides a single place where users can keep all their brand conversations
A Commercial Account is a single business entity that represents your brand and allows Viber users to search and discover your company info and communication channels in an easy to find spot
Guarantee the deliverability of your most important messages by setting up a fallback to SMS.
Analyze your campaigns with dynamic delivery, open and read metrics.
Augment your messages with dynamic, rich content, providing a stronger call to action.
A “blue tick” next to your channel name and a dedicated company proﬁle page.
Exchange ﬁles and photos for problem solving and support.
When unavailable, enable your customers to get the support they need via an alternative channel.
Users can reply to speciﬁc messages within the business conversation.
Customers can pin Business Messages on Viber to the top of their main Chats screen.
Build credibility and trust with customers through a verified business profile on Viber
If Viber delivery fails, Mitto can send the message via SMS, so you never miss a chance to connect with your customers
Ensure your customers receive a personalized experience even when you’re not available
Only pay for delivered messages, making Viber a cost-efficient option for businesses of any size
Combine text, images, and buttons to send better looking, more engaging messages up to 1,000 characters
With our intelligent messaging solutions, your business can equip itself with the tools you need to achieve your goals
Posted on 11/28/23
Posted on 11/24/23
Posted on 11/22/23