NEXT-GENERATION MESSAGING USING RCS
Rich, secure and branded conversational experience for more engagement and great results
RCS BUSINESS MESSAGING
RCS brings the best from various channels for your brand. The immediacy and simplicity from SMS, rich media and ability to brand from email and mobile apps! Messages land directly to a native messaging app on your customer’s phone (Android and iOs).
Increase conversions, engagement and open rates!
Customers are 35x more likely to read RCS messages than emails
72% are more likely to purchase online if they can ask questions in real-time
BRANDING FOR TRUST
Your brand will have a full brand name, logo and company overiew.
With verified business checkmark your customer will be sure it is your brand and it will increase trust – encouraging them to get in touch.
Rich media for engagement
With RCS you can easily share images, videos and GIFs using color and interactive elements to get attention, clicks and interest. Build carousels to show more useful information and promote your offer.
EASY CONVERSATION
Use suggested replies for simpler conversation. Add time-saving actions (links, maps, calendar) and gain some analytics on spot like read receipts.
RCS FOR EVERY STEP OF THE JOURNEY
Marketing & Sales
- Notify customers about new product launches, promotions, and personalized offers.
- Upsell and cross-sell to existing customers, make the aware of your offer.
RCS FOR EVERY STEP OF THE JOURNEY
Notifications & Authentication
- Provide real-time transaction alerts, booking confirmation and various updates.
- Enhance security with two-factor authentication.
RCS FOR EVERY STEP OF THE JOURNEY
Customer Support
- Allow customers to reach out directly, and quickly respond.
- Support conversations with images, links, videos and more.
Omnichannel Interface
Efficiently manage two-way RCS messaging for customer service and support within a single pre-built, no code platform through Mitto Conversations
Developer API
Build RCS messaging into any customer experience and automated user flow to esnre global reach and accessibility with API enablement