Leverage the Customizable Nature of Digital Voice

Customer Centric

Give a personalized touch with local languages and differentiate by adding names and other personal information in the call, direct from your CRM system

Cost-Efficient

The world of voice is now available to businesses of any size–not just large enterprises–with easy implementation + optimal pricing

Digitally Transformed

Save time, money, and resources with automated password resets that utilize OTPs to verified phone numbers without dependency on live support teams

Accessible

With just a number, reach anyone with a phone [mobile or landline] to ensure your brand’s voice is heard loud and clear–anywhere in the world

WHY DOES MY BRAND NEED TO OFFER VOICE?

To meet the needs of your customers, it's important to provide reliable delivery of mission-critical messaging with optimal routing & system redundancy

Efficient Per- Second Billing

Cost for voice services is billed truly per-second with payments only for time used [available in most countries–inquire with Sales to learn more]

Text-to-Speech & Speech-to-Text

Scale calls by turning text to speech in multiple languages/dialects plus listen to users in 150+ languages with automatic speech recognition

Interactive Voice Response [IVR]

Conduct inbound and outbound polls and route calls via dual-tone multi-frequency [DTMF] key prompts to users, departments, or mobile devices

Intelligent Automatic Routing

Calls sent through a proprietary, proactive system that performs a real-time evaluation of routes in search of optimal deliverability

ENGAGEMENT THROUGHOUT THE CUSTOMER JOURNEY

Critical
Alerts

Increase brand satisfaction and customer experience with reliable delivery of time-sensitive information

Customer
SUPPORT

Provide an accessible, cost-efficient channel for two-way troubleshooting and frictionless password resets

CUSTOMER
NOTIFICATIONS

Add value to the customer experience with personalized one-to-one reminders, invites, and more

Contactless
customer service

Keep interactions safe by providing convenient mobile connectivity for deliveries, pickups, viewings, and more

Nikola Guberinic
Digital Partner, Roche

“Mitto’s client service is impeccable, and they are open to upgrading their platform based on user feedback. The Conversations platform is so easy to use. It makes our communications very professional for end users!”

Read more

READY TO REACH YOUR AUDIENCE?

Send
promos & coupons. renewal notices. one-time passcodes. order confirmations. appointment reminders.

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