VOICE

ENHANCE GLOBAL CONNECTIONS, ONE CALL AT A TIME

Converse and convert with customized voice calling experiences through a carrier-grade platform
Let's Get Started!
Let's Get Started!
Voice channel mitto

LEVERAGE THE CUSTOMIZABLE NATURE OF DIGITAL VOICE

  • Customer Centric

Give a personalized touch with local languages and differentiate by adding names and other personal information in the call, direct from your CRM system

  • Cost-Efficient

The world of voice is now available to businesses of any size–not just large enterprises–with easy implementation + optimal pricing

  • Digitally Transformed
Save time, money, and resources with automated password resets that utilize OTPs to verified phone numbers without dependency on live support teams
  • Accessible
With just a number, reach anyone with a phone [mobile or landline] to ensure your brand’s voice is heard loud and clear–anywhere in the world

WHY DOES MY BRAND NEED TO OFFER VOICE?

To meet the needs of your customers, it’s important to provide reliable delivery of mission-critical messaging with optimal routing & system redundancy
Efficient Per- Second Billing

Cost for voice services is billed truly per-second with payments only for time used (available in most countries–inquire with Sales to learn more).

Text-to-Speech & Speech-to-Text
Scale calls by turning text to speech in multiple languages/dialects plus listen to users in 150+ languages with automatic speech recognition
Interactive Voice Response [IVR]
Conduct inbound and outbound polls and route calls via dual-tone multi-frequency [DTMF] key prompts to users, departments, or mobile devices
Intelligent Automatic Routing

Calls sent through a proprietary, proactive system that performs a real-time evaluation of routes in search of optimal deliverability

ENGAGEMENT THROUGHOUT THE CUSTOMER JOURNEY

  • Critical
    Alerts
Increase brand satisfaction and customer experience with reliable delivery of time-sensitive information
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  • Customer
    SUPPORT
Provide an accessible, cost-efficient channel for two-way troubleshooting and frictionless password resets
  • CUSTOMER
    NOTIFICATIONS

Add value to the customer experience with personalized one-to-one reminders, invites, and more

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  • Contactless
    customer service

Keep interactions safe by providing convenient mobile connectivity for deliveries, pickups, viewings, and more

dot arrow Critical
Alerts

Increase brand satisfaction and customer experience with reliable delivery of time-sensitive information
Group 3465471 570x350

dot arrow Customer
Support

Provide an accessible, cost-efficient channel for two-way troubleshooting and frictionless password resets
Group 3465472 545x364

dot arrow Customer
Notification

Add value to the customer experience with personalized one-to-one reminders, invites, and more
Group 3465470 568x354

dot arrow Contactless
Customer Service

Keep interactions safe by providing convenient mobile connectivity for deliveries, pickups, viewings, and more

Group 3465473 576x360
15below

Karen Smith

Service Delivery Manager - 15below

“Mitto’s account management is outstanding. They are responsive, incredibly helpful, always willing to listen and improve, and also very competitive in their pricing. Mitto is a great supplier that we enjoy working with.”

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Wayne Tang

Senior Project Manager, JOYY Inc.

“Our Mitto account team has been great. They have provided highly professional service with enthusiastic attitudes. Working with these individuals has deepened our understanding of the SMS industry.”

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bayt

Sumedha Aurora

Head of Products - Bayt

“It has been a pleasure to work with the Mitto team. They are very proactive in understanding our problems and providing competitively priced solutions. We have been impressed by how easy it is to work with them.” 

Read more
roche

Nikola Guberinic

Digital Partner, Roche

“Mitto’s client service is impeccable, and they are open to upgrading their platform based on user feedback. The Conversations platform is so easy to use. It makes our communications very professional for end users!”

Read more
icard

George Savev

Head of Dev Ops and IT Monitoring - iCard

“The most stable service that we’ve ever used, Mitto is an excellent provider.” 

Read more

READY TO REACH YOUR AUDIENCE?

Send promos & coupons. renewal notices. onetime passcodes. order confirmations. appointment reminders.

Try Now
Talk to an Expert
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LEARN + GROW WITH MITTO

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The first “Merry Christmas” SMS was sent in December 1992, marking the beginning of a new era in communication. Over the past 32 years, significant events have shaped both technology and communication. Since that initial message, SMS has been a [...]

The first “Merry Christmas” SMS was sent in December 1992, marking the beginning of a new era in communication. Over the past 32 years, significant events have shaped both technology [...]

Navigating Compliance and Fraud Prevention in Global Communications: Insights from Mitto...

Global compliance and fraud prevention are crucial in today’s fast-paced telecommunications landscape. Maintaining compliance protects consumers’ sensitive data, preserves businesses’ reputations, and mitigates legal issues.   We recently had the opportunity to sit down with Petar Barlovac, Head of Compliance [...]

Global compliance and fraud prevention are crucial in today’s fast-paced telecommunications landscape. Maintaining compliance protects consumers’ sensitive data, preserves businesses’ reputations, and mitigates legal issues.   We recently had the [...]

Global eCommerce Brand Boosts Customer Security With Mitto’s Enhanced 2FA Delivery...

Fordeal is a cross-border global eCommerce platform focusing on the Middle East market. The mobile-only platform allows customers to purchase from over 800,000 items, including apparel, makeup, electronics, computers, and automotive products.  Use Cases    Verifications Products    SMS API [...]

Fordeal is a cross-border global eCommerce platform focusing on the Middle East market. The mobile-only platform allows customers to purchase from over 800,000 items, including apparel, makeup, electronics, computers, and [...]

LEARN + GROW WITH MITTO

Exploring RCS: The All-Pervasive Communication Solution and What You Need to Know...

The first “Merry Christmas” SMS was sent in December 1992, marking the beginning of a new era in communication. Over the past 32 years, significant events have shaped both technology and communication. Since that initial message, SMS has been a [...]

The first “Merry Christmas” SMS was sent in December 1992, marking the beginning of a new era in communication. Over the past 32 years, significant events have shaped both technology [...]

Navigating Compliance and Fraud Prevention in Global Communications: Insights from Mitto...

Global compliance and fraud prevention are crucial in today’s fast-paced telecommunications landscape. Maintaining compliance protects consumers’ sensitive data, preserves businesses’ reputations, and mitigates legal issues.   We recently had the opportunity to sit down with Petar Barlovac, Head of Compliance [...]

Global compliance and fraud prevention are crucial in today’s fast-paced telecommunications landscape. Maintaining compliance protects consumers’ sensitive data, preserves businesses’ reputations, and mitigates legal issues.   We recently had the [...]

Global eCommerce Brand Boosts Customer Security With Mitto’s Enhanced 2FA Delivery...

Fordeal is a cross-border global eCommerce platform focusing on the Middle East market. The mobile-only platform allows customers to purchase from over 800,000 items, including apparel, makeup, electronics, computers, and automotive products.  Use Cases    Verifications Products    SMS API [...]

Fordeal is a cross-border global eCommerce platform focusing on the Middle East market. The mobile-only platform allows customers to purchase from over 800,000 items, including apparel, makeup, electronics, computers, and [...]

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Bahnhofstrasse 21, 6300 Zug, Switzerland

© 2024 Mitto – All Rights Reserved. Cookie Policy. Privacy Policy. Legal.

Headquarters
Bahnhofstrasse 21, 6300 Zug, Switzerland

© 2024 Mitto – All Rights Reserved.

Cookie Policy. Privacy Policy. Legal.