conversations
ALL YOUR CUSTOMER CONVERSATIONS IN ONE PLACE
A single dashboard to manage messaging across SMS, Facebook Messenger, WhatsApp, and more
Take Your Conversations Beyond to Grow Your Business
EMPOWER YOUR BUSINESS WITH SEAMLESS COMMUNICATION
THINK BEYOND EXCEPTIONAL CUSTOMER EXPERIENCES
BRING CONVERSATIONS TO LIFE
52%
of consumers surveyed report messaging as their preferred channel for interacting with customer support
71%
of consumers indicated that it only takes 1-3 poor customer support experiences for them to stop patronizing a brand
AUTOMATE YOUR SUPPORT
Personalized auto-reply messages let you start helping customers right away when your team isn’t available.
65%
of American consumers said they are more likely to talk publicly about ‘good’ support experiences than ‘poor’ ones
73%
of respondents associate “poor” customer support with a long wait time
YOUR GO TO CUSTOMER COMMUNICATIONS SOLUTION
- Multi-Channel Availability
Be available on your customers’ preferred channels, for a seamless and consistent communication experience
- Efficient Agent Workflow
Provide a unified inbox that allows agents to handle multiple customer conversations simultaneously, reducing wait times and increasing productivity
- Enhanced Customer Satisfaction
Deliver a personalized, responsive, and consistent communication experience across all channels, leading to improved customer satisfaction and loyalty
- Time and Cost Savings
Save time and money by allowing agents to work with multiple customers simultaneously, minimizing the need for additional staffing or resources
- Multi-Channel Availability
Be available on your customers’ preferred channels, for a seamless and consistent communication experience
- Efficient Agent Workflow
Provide a unified inbox that allows agents to handle multiple customer conversations simultaneously, reducing wait times and increasing productivity
- Enhanced Customer Satisfaction
Deliver a personalized, responsive, and consistent communication experience across all channels, leading to improved customer satisfaction and loyalty
- Time and Cost Savings
Save time and money by allowing agents to work with multiple customers simultaneously, minimizing the need for additional staffing or resources
SCALE BEYOND AND EXPAND YOUR BUSINESS
Our Conversations platform is built for flexibility, so you can get started today and scale tomorrow.
- No Need to Code
Our dashboard works without integrating APIs, so you can start chatting fast
- Easy Integrations
- Customize Your Experience
From AI chatbots to automated message flows, Mitto will meet your business needs
- 24/7 Support
Our team of experts is always available to answer your questions
- Organize Your Chats
Labels let you add notes to conversations so you can track who you’re talking to and why
- Teamwork Made Easy
Your entire team can access the same conversations making hand-offs effortless