With our single inbox, you can easily manage all customer inquiries, support, and feedback in one place. No more jumping between platforms or losing track of important messages. Deliver exceptional customer experiences on any channel with Mitto Conversations.
We believe that every customer conversation is an opportunity to engage and build relationships. Use custom templates, images, videos, and links to craft the perfect way to engage with your customers across multiple channels.
Whether you want to promote a sale, share a new product launch, or just say hi, Mitto helps you do it all in a way that's personalized and impactful!
of consumers surveyed report messaging as their
preferred channel for interacting with customer
of consumers indicated that it only takes 1-3 poor
customer support experiences for them to stop
patronizing a brand
Personalized auto-reply messages let you start helping customers right away when your team isn’t available.
of American consumers said they are more likely to talk publicly about ‘good’ support experiences than ‘poor’ ones
of respondents associate “poor” customer support with a long wait time
Be available on your customers' preferred channels, for a seamless and consistent communication experience
Provide a unified inbox that allows agents to handle multiple customer conversations simultaneously, reducing wait times and increasing productivity
Deliver a personalized, responsive, and consistent communication experience across all channels, leading to improved customer satisfaction and loyalty
Save time and money by allowing agents to work with multiple customers simultaneously, minimizing the need for additional staffing or resources
Our Conversations platform is built for flexibility, so you can get started today and scale tomorrow.
Our dashboard works without integrating APIs, so you can start chatting fast
Connect with the tools you already use from Hubspot to Salesforce to Zapier and more
From AI chatbots to automated message flows, Mitto will meet your business needs
Our team of experts is always available to answer your questions
Labels let you add notes to conversations so you can track who you’re talking to and why
Your entire team can access the same conversations making hand-offs effortless
Posted on 09/22/23
Posted on 09/20/23
Posted on 09/18/23