ABOUT OUR INTEGRATION
Experience the future of customer interaction with Mitto’s Zoho CRM integration. Leverage SMS, WhatsApp, and Viber for a diverse omnichannel communication strategy, connecting with your audience like never before.
WHY CHOOSE MITTO FOR ZOHO CRM?
UNIFIED MESSAGING PLATFORM
Manage all your customer interactions on a single platform, sending and receiving messages via SMS, WhatsApp, and Viber from Zoho CRM.
ENHANCED CUSTOMER ENGAGEMENT
Reach customers on their preferred channels with personalized messages, using SMS for high open rates and WhatsApp and Viber for rich media and global reach.
STREAMLINED WORKFLOWS
Automate communication processes with customizable templates and workflow rules, ensuring timely and relevant responses to customer interactions.
Key Features
- Omnichannel Messaging: Utilize SMS, WhatsApp, and Viber for high open rates, rich media capabilities, and global reach.
- Campaigns (Bulk Messages): Send promotional messages and important notifications to groups. Choose a channel, select contacts, and craft your message.
- Failover Messaging: Ensure message delivery with failover from chat apps to SMS when a message cannot be delivered via WhatsApp or Viber.
- Real-Time Analytics and Reporting: Access detailed delivery reports and analytics, tracking campaign success and optimizing strategies. View a complete history of messaging for each customer.
How It Works
- Find OmniConnect for Zoho CRM inside the Zoho marketplace: Click on Install and once you are done you will see it under installed apps.
- Automate and Schedule: Use Zoho CRM’s workflow rules to automate notifications, reminders, and promotional messages.
- Monitor and Optimize: Track messaging performance with Mitto’s reporting tools, analyzing open rates and response times. Access historical messaging data for all customer interactions.
MITTO INTEGRATION GUIDE DEMO
This guide walks you through the setup and benefits of integrating ChatApps and 2-Way SMS, enhancing your CRM’s communication capabilities.
Our Team is
READY TO HELP
Reach out to us at
info@mitto.ch
We reply 24/7
Contact our support team at
support@mitto.ch
LOOKING FOR AN EASY ONE-WAY SMS SOLUTION?
One-Way SMS with Mitto
Mitto’s One-Way SMS app, available on Zoho Marketplace, enables users to send SMS and communicate with leads and contacts using their Mitto account. Perfect for those needing straightforward messaging without the complexity of multiple channels and complex setup, it offers a seamless way to reach out to customers directly from Zoho CRM.
Key Features
- Direct SMS Sending: Effortlessly send SMS messages to your leads and contacts directly from Zoho CRM.
- User-Friendly Integration: Easily download and integrate the app through the Zoho Marketplace.
- SMS Workflows: Automate your SMS campaigns with customizable workflows, ensuring timely and relevant messaging.
Zoho is a web-based online office suite offering word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), project management, invoicing, and other applications. Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow revenue.
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