Multinational Retail Conglomerate Reduces SMS Delivery Costs on 20 Million Monthly Texts with Mitto

retail blog

A multinational conglomerate operating thousands of retail stores worldwide leveraged Mitto’s proprietary AI-routing platform, exclusive mobile carrier network, and Oracle Responsys integration capabilities to reduce SMS costs while increasing click rates.  Use Cases    Marketing Campaigns Products   SMS API Oracle Responsys Integration  Challenge    As an organization committed to innovation and customer satisfaction, the […]

5 Ways FinTech Can Optimize Customer Communications with WhatsApp Business

m commerce blog

Financial technology, or FinTech, has revolutionized the banking industry. Customers don’t have to visit a brick-and-mortar institution to apply for a loan, cash their checks, or manage their accounts. They can transact, save, and invest right from their smartphones. FinTech companies can better care for tech-savvy customers by communicating with them on their favorite messaging […]

Navigating Compliance and Fraud Prevention in Global Communications: Insights from Mitto

Petar Interview

Global compliance and fraud prevention are crucial in today’s fast-paced telecommunications landscape. Maintaining compliance protects consumers’ sensitive data, preserves businesses’ reputations, and mitigates legal issues.   We recently had the opportunity to sit down with Petar Barlovac, Head of Compliance and Anti-Fraud at Mitto, who shared invaluable insights into the intricate world of regulatory adherence […]

Behind the Platform: Carrier Relations

connections blog

Meet Luca Sacanna, Head of Carrier Relations at Mitto. On a day-to-day basis, Luca oversees Mitto’s Carrier Relations operations from our Italian offices. Also on an almost day-to-day basis, Luca travels the globe to meet with industry colleagues, peers, and partners. We recently caught up with Luca during PTC 2024, in sunny Hawaii, where he […]

Leading HCM Platform Talana Enhanced Communication Efficiency with Mitto

talana CS

Talana, a leading HCM platform, prioritizes seamless communication to ensure efficient interactions with clients and partners. Recognizing the importance of SMS messaging as a complementary channel to their main platform, Talana sought a reliable solution to address their communication challenges. This case study explores how partnering with Mitto revolutionized Talana’s communication strategy, leading to improved […]

Perfecting the Customer Journey with MoEngage and Mitto

integration moengage

In the ever-evolving landscape of customer engagement, companies are constantly seeking dynamic solutions to connect with their audience seamlessly. We increasingly think of these connections through the lens of the customer journey. The natural touchpoints between a brand and a customer are registration and every purchase. But brands today must consider ongoing marketing campaigns, retention […]

4 Reasons Your Agency Should Partner with Mitto

4 Reasons Your Agency Should Partner with Mitto blog

Businesses have numerous options when selecting a CPaaS provider. However, the effectiveness of their communication strategies hinges on which partner they choose. To ensure their clients’ success, agencies must find a CPaaS provider that offers flexible solutions, alongside superior customer care, security, and dependability. Mitto’s mission is to deliver reliable, high-quality communications between brands and […]