Optimizing Customer Lifetime Values with CleverTap and Mitto
Retaining loyal customers is the lifeblood of sustainable brand success. They stay longer, spend more, and are easier to serve. Additionally, attracting new customers costs five to seven times more than keeping existing ones, so it’s also beneficial for your bottom line. Brands can use customer lifetime value (CLV) metrics to gauge loyalty and […]
Optimizing CPaaS for Emergency Communications
Crises arise when they’re least expected. Schools, government agencies, and businesses must follow the proper emergency communications protocols to reduce panic and keep employees, students, customers, and the public safe. Prompt, efficient communication systems are essential to quickly alert individuals about natural disasters, security threats, fires, and other emergencies. Timely communication promotes public safety, […]
Leveraging Mitto’s Omnichannel Integration for Zoho: A Comprehensive Guide
In today’s fast-paced digital landscape, customers expect brands to meet their needs in real-time. With 64% of consumers demanding instantaneous communication, the need for seamless, omnichannel engagement has never been greater. Over half of businesses interact with consumers on at least eight different channels to meet these high expectations. This is where Customer Relationship Management (CRM) platforms like Zoho […]
Master Personalization and Marketing Automation with Salesmanago and Mitto
Imagine receiving personalized product recommendations or exclusive discounts on your birthday from your favorite retailer. It would make you feel special, right? It may also prompt you to buy more from that brand. Therein lies the power of personalized marketing. Almost two-thirds of American consumers value experiences over a business’s products or services. Individualized experiences […]
5 Valuable Benefits of WhatsApp Communication for Insurance Service
We live in an unpredictable world, and having the right insurance protects you and your family from the unexpected. Not only can insurance help ensure a brighter financial future, but it can also mitigate the impact of accidents, health problems, and natural disasters. As every responsible adult knows, you pay the insurance right after writing […]
GoPeople Boosted Cost Savings and Customer Satisfaction with Mitto’s SMS API
Initially launched in 2014 as “PPost,” GoPeople is a leading on-demand and same-day delivery services and technology company headquartered in Chippendale, Australia. The company aims to empower Australian SMBs and drivers with advanced technologies via a crowd-sourcing model to enhance the customer experience and make deliveries faster and more efficient. GoPeople’s team built the product […]
ATHICS Enhances Business Communication: Introduces Advanced SMS, Viber, and WhatsApp Capabilities with Crafter.AI
Mitto Partners with Athics to Enhance Conversational AI Capabilities Athics, a cognitive science company, specialized in Conversational AI and Emotion AI solutions, announced that it has partnered with Mitto, a leading global omnichannel communications provider, to help customers optimize their conversational AI technologies and communications strategies with SMS, Viber, WhatsApp for Business and more. This […]
Mitto Survey Uncovers Consumers Crave Convenient, Real-Time Communications Across Multiple Platforms
Today’s digital shoppers demand swift, seamless brand communications on SMS and chat apps Zurich, Switzerland – [24/07/2024] – Mitto, a leading provider of global omnichannel communications solutions, today released its findings on consumer preferences and expectations when communicating with brands. In an ever-evolving digital landscape, understanding how customers want to interact with brands is […]
How Brands Can Capitalize on the Digital Adoption of Middle East Consumers
Consumer spending in the Middle East and North Africa (MENA) is expected to skyrocket to $62 trillion by 2025. The region’s rich cultural heritage, diverse population, and growing digital prowess make it a lucrative market for businesses across all industries that want to expand their global footprints. With over 50% of Middle East customers expecting […]
5 Ways WhatsApp Is Revolutionizing the FinTech Industry
Financial technology, or FinTech, has redefined how consumers access and manage their money. In this cutthroat industry, convenience, speed, and security reign supreme. FinTech firms continuously seek ways to optimize customer communications to maintain a competitive advantage. WhatsApp Business has emerged as a powerful engagement tool for FinTech brands. With over 200 billion global users, […]
